Emergencies don’t just happen to other people.  They can be especially challenging to those who:

- Can’t move around quickly
- Rely on medical equipment
- Have other special needs

Being prepared is important because careful planning can save a life.  All Metro maintains an agency‐wide Emergency Management and Disaster Preparedness Plan to ensure that the needs of patients continue to be met in emergencies, such as severe weather conditions, that may interfere with the delivery of services.

In the event of an emergency or in anticipation of an emergency, the branch will provide you with specific instructions depending on the classification of your
patient (e.g., priority codes, transportation needs, etc.).  It is very important that you:

- Remain available by phone
- Follow instructions provided
- Work with emergency personnel
- Keep your supervisor informed

During a snow storm, the most important thing is ensuring patients' safety and security within the comfort of their home.  They want to have enough water, warm blankets, food, and other items on hand and readily accessible in the event that power is lost. 

- While on shift, watch for a drop in body temperature (e.g., shivering, stiffness, slurred speech, etc.) and report any changes in condition
- If you are assigned to a "must cover" case, you may not leave until your relief arrives
- If your patient is dependent upon powered medical devices and/or equipment and you identify a problem with electricity, you should call the office immediately
- Try to ensure that you and your patients have enough supplies on hand to cover a period of at least 72 hours following the start of the storm

STAY SAFE!!!